Feedback

Tom was very knowledgeable, easy to listen to and full of enthusiasm and passion for his area. He adapted the itinerary so well and timings were perfect Although he was not well and suffering back pain he did us proud. Nothing was too much trouble. Many passengers are already wanting to return for more.

Our Probus Group wish to say thanks for your efforts to make our tours go well on our holiday to County Durham and Northumberland. They loved everything, particularly the Open Treasures in Durham Cathedral. Beamish was amazing and brought back memories to some of the older folk. The Northumberland Coastline was so beautiful and the wonderful sight of those glorious beaches and Castles will live on with us.

We had so many compliments on our recent Group visit. Everyone loved your area and can’t wait to return. I will be in touch soon.

I am being inundated with Emails & thank you cards from our Group. All with one theme "Congratulations, Well Done" & "when can we go again?" As you say, they fell in love with North East England. You did say they would! Thank you for your contribution to a very successful holiday.

We enjoyed a most interesting walking tour of Durham City and Cathedral with Tom Keating. His love of the Cathedral showed throughout our visit. We were lucky to have him also for our tours to Segedunum Roman Fort. He pointed out so much of interest with a brilliant commentary on the excavations and bath house. En-route to Kielder Water he told us fascinating stories about the Border Reivers. You should know how much our party appreciated Tom Keating. He is one of the best guides we have ever had. He should be an Ambassador.

Dear Tom, we had fantastic feedback for this tour, thank you so much, and some very nice comments about yourself as the guide and your itinerary. One comment, I think just about sums the tour up, “It was a jolly good tour all round and our time with Tom Keating so good. It was the first coach tour for one couple, and they said they found it so enjoyable and relaxed they will be coming on another trip soon. That’s what we like to hear! Well done again Tom.