Feedback
Hi Tom, I so appreciate everything from you – thank you. You have been amazing to deal with and you did so much preliminary work to ensure the smooth running of the groups time with you and for them to have the best possible experience. I am so pleased everything went according to plan. My Group Leaders have said the tour of the Roman Fort site was excellent with lots of questions and lunching arrangements were perfect. Thank you also for putting them on the quickest route North. We will be in touch to work with you again.
The Group Organiser was very happy with everything. The passengers were complimentary of the whole two days and said the coastline of South Shields to Sunderland was stunning. They never realised it was like that. Thank you for putting the Itinerary together.
Tom was very knowledgeable, easy to listen to and full of enthusiasm and passion for his area. He adapted the itinerary so well and timings were perfect Although he was not well and suffering back pain he did us proud. Nothing was too much trouble. Many passengers are already wanting to return for more.
Our Probus Group wish to say thanks for your efforts to make our tours go well on our holiday to County Durham and Northumberland. They loved everything, particularly the Open Treasures in Durham Cathedral. Beamish was amazing and brought back memories to some of the older folk. The Northumberland Coastline was so beautiful and the wonderful sight of those glorious beaches and Castles will live on with us.
On our recent holiday to Northumberland and Durham we were lucky enough to have the services and the company of your guide Tom Keating and I am writing to congratulate you on having the services of such an excellent guide. Throughout our tours he was most informative, interesting and fluent, never at a loss for answering questions and a great enthusiast for his subject. He was also a man of sentiment and he held our attention from beginning to end.
Thank you for your excellent days with our U3A Travel Group in Northumbria. You made the area so special to us on our visit. Hadrian’s Wall was amazing, even in the rain, and you brought everything to life for us including Durham Cathedral and Castle.
We hope to meet again soon.