Feedback

On our recent holiday to Northumberland and Durham we were lucky enough to have the services and the company of your guide Tom Keating and I am writing to congratulate you on having the services of such an excellent guide. Throughout our tours he was most informative, interesting and fluent, never at a loss for answering questions and a great enthusiast for his subject. He was also a man of sentiment and he held our attention from beginning to end.

For our Northumbria Holiday Group Visit we were so pleased to be accompanied by our “excellent, informative and entertaining Blue Badge Guide Tom Keating”. The tours included Newcastle, Hadrian’s Wall and Hexham, Lindisfarne and the Farne Islands. Our group voted for Beamish as the highlight attraction of their tour, along with Tom of course.

Tom, we wanted to thank you for your Guided Tours this week, we have received fabulous feedback from our customers and crew with regards to your fantastic knowledge. The Newcastle City tour was so popular and we were delighted that you accompanied our tours into Northumberland to the Holy Island of Lindisfarne and Bamburgh Castle. We look forward to you joining our next tours in North East England.

The 2 days of tours for our U3A Group went very well. Holy Island was so beautiful and calm and the weather was glorious to enjoy the Northumberland Coastline too. Hadrian’s Wall, Chesters Roman Fort, Hexham and Tynedale were amazing. We loved the Abbey. Our passengers all said they had enjoyed everywhere we went and what they saw and did.

I'm certain this group are really hooked on the area now. Weardale, Stanhope and Upper Teesdale were wonderful to discover with you. We will come back again and I will really look forward to that. Thank you for everything.

Our time with you has been precious, rare and golden. You could not have been kinder and considerate to our needs and desires. It was a joy to be with you and we shall never forget you. Be well, God Bless and Cheers as you say!