Feedback

On our recent holiday to Northumberland and Durham we were lucky enough to have the services and the company of your guide Tom Keating and I am writing to congratulate you on having the services of such an excellent guide. Throughout our tours he was most informative, interesting and fluent, never at a loss for answering questions and a great enthusiast for his subject. He was also a man of sentiment and he held our attention from beginning to end.

We had so many compliments on our recent Group visit. Everyone loved your area and can’t wait to return. I will be in touch soon.

Our Probus Group wish to say thanks for your efforts to make our tours go well on our holiday to County Durham and Northumberland. They loved everything, particularly the Open Treasures in Durham Cathedral. Beamish was amazing and brought back memories to some of the older folk. The Northumberland Coastline was so beautiful and the wonderful sight of those glorious beaches and Castles will live on with us.

Tom, we wanted to thank you for your Guided Tours this week, we have received fabulous feedback from our customers and crew with regards to your fantastic knowledge. The Newcastle City tour was so popular and we were delighted that you accompanied our tours into Northumberland to the Holy Island of Lindisfarne and Bamburgh Castle. We look forward to you joining our next tours in North East England.

Hi Tom, I so appreciate everything from you – thank you.  You have been amazing to deal with and you did so much preliminary work to ensure the smooth running of the groups time with you and for them to have the best possible experience. I am so pleased everything went according to plan. My Group Leaders have said the tour of the Roman Fort site was excellent with lots of questions and lunching arrangements were perfect. Thank you also for putting them on the quickest route North. We will be in touch to work with you again.

Both days could not have gone better. Our group has some great characters, full of interest and lovely questions and they could not have been more complimentary. They loved the city and the Durham Dales with Barnard Castle and High Force. The tour to Hexham, Chesters, The Wall and Blanchland was superb, with glorious weather.