On our recent holiday to Northumberland and Durham we were lucky enough to have the services and the company of your guide Tom Keating and I am writing to congratulate you on having the services of such an excellent guide. Throughout our tours he was most informative, interesting and fluent, never at a loss for answering questions and a great enthusiast for his subject. He was also a man of sentiment and he held our attention from beginning to end.
We enjoyed a most interesting walking tour of Durham City and Cathedral with Tom Keating. His love of the Cathedral showed throughout our visit. We were lucky to have him also for our tours to Segedunum Roman Fort. He pointed out so much of interest with a brilliant commentary on the excavations and bath house. En-route to Kielder Water he told us fascinating stories about the Border Reivers. You should know how much our party appreciated Tom Keating. He is one of the best guides we have ever had. He should be an Ambassador.
Both days could not have gone better. Our group has some great characters, full of interest and lovely questions and they could not have been more complimentary. They loved the city and the Durham Dales with Barnard Castle and High Force. The tour to Hexham, Chesters, The Wall and Blanchland was superb, with glorious weather.
Thank you so much from our family for our incredible tour of Hadrian’s Wall, Hexham and the Abbey. What an amazing day! We all enjoyed it so much. Your enthusiasm for and knowledge of the subject and area was just outstanding. We truly enjoyed your company. Thank you for everything and we shall certainly recommend you should we know of anyone travelling to your area.
Tom was very knowledgeable, easy to listen to and full of enthusiasm and passion for his area. He adapted the itinerary so well and timings were perfect Although he was not well and suffering back pain he did us proud. Nothing was too much trouble. Many passengers are already wanting to return for more.
Many thanks for the interest and effort you took to ensure our tour of Northumberland went so well. We will return!